Channels

Wherever they reach you. Dayrun answers.

WhatsApp, phone, SMS, web chat, Instagram, Messenger, Google and email, all answered by the same team. One number can route to every salon you run.

A client in a salon chair reading her phone while a stylist works on her hair
Before and after

The same day, handled.

Without Dayrun

  • Clients message on channels nobody is watching
  • Every salon needs its own number and its own phone
  • Website visitors leave when nobody replies
  • Instagram messages sit unread for days

With Dayrun

  • Every channel is answered by the same staff
  • One number sends each client to the right salon
  • Web chat answers by text or by voice in the browser
  • Messages and story replies get a real answer
The day

A Friday across every channel

  1. A woman on a leafy suburban street reading a message on her phone
    8:10 am

    A client messages the main number

    Ava sees which salon is closest, checks the live wait and offers a shorter queue nearby. One number, the right location.

    8:12
    BBrightwater Haironline
    1. Today
    Message
  2. A young man in a park speaking into his phone on his lunch break
    12:20 pm

    Instagram and the website at lunch

    Ava answers a story reply on Instagram and a visitor who talks to the website out loud. Same staff, same rules, one inbox.

  3. A smiling client touching her freshly styled hair at the salon counter
    4:45 pm

    Happy clients head home

    Leo thanks today's clients on WhatsApp and asks the happy ones for a Google review.

    4:47
    BBrightwater Haironline
    1. Today
    Message
  4. A man on a couch at home in lamplight talking on the phone
    9:05 pm

    Every channel after close

    Sophie takes the late calls while Ava answers messages and web chat. The owner sees it all in the morning summary.

How Dayrun helps

Three jobs, done every time.

Every channel covered

WhatsApp Business, phone, SMS, web chat, Instagram, Messenger, Google Business Profile and email.

One number, many salons

Clients reach one number and land at the right location.

Voice in the browser

Website visitors can type or talk, and get the same staff either way.

Why Dayrun

Built to run inside your business.

Keep your numbers

Calls nobody answers come to Dayrun instead of voicemail.

SMS when WhatsApp fails

Reminders and check-in links fall back to SMS, so they still arrive.

Same staff everywhere

One set of rules and one history, whichever channel a client picks.

Head office sets the rules

What the staff may say is decided once. Each salon changes only what it is allowed to.