For multi-site groups

Many clinics. One front desk.

Every location answers the same way, gaps fill from the waitlist and the group sees one picture. Dayrun runs the front desk at every site.

A calm, bright clinic reception with patients waiting and a practitioner walking through
Before and after

The same day, handled.

Without Dayrun

  • Each clinic answers the phone its own way
  • A late cancellation leaves a chair empty
  • A practitioner off sick means a morning of phone calls
  • Every site keeps its own numbers, so nobody sees the whole group

With Dayrun

  • Every clinic line is answered to the same rules
  • Cancelled slots are backfilled from the waitlist
  • Practitioner gaps are filled and patients rescheduled
  • One dashboard across every location
The day

A weekday with Dayrun

  1. A practice manager reading a phone in an empty clinic before opening
    7:15 am

    A practitioner calls in sick

    Max fills the practitioner gap. Ari reschedules the patients who can't be seen and sends each one a new time.

  2. A receptionist helping a patient at the desk while a phone lights up beside them
    9:05 am

    Every front desk is busy at once

    Ivy answers every clinic line the way head office set it and books from the live calendar. The same answer at every site.

    9:07
    PParkside Dentalonline
    1. Today
    Message
  3. A patient on a lunch break reading a text message outside a cafe
    12:40 pm

    A patient cancels an hour out

    Ari offers the slot to patients on the waitlist and sends the reminder. The chair is filled before lunch ends.

    12:43
    PParkside Dentalonline
    1. Today
    Message
  4. The group's operations lead reviewing the day at a desk in the early evening
    5:30 pm

    The group looks at one picture

    Rosa has sent today's six-month recalls and followed up lapsed patients. Nora has passed a complaint to the practice manager. Head office sees every clinic in one place.

How Dayrun helps

Three jobs, done every time.

Answers every clinic line

The same rules at every site, booked straight from the live calendar.

Keeps chairs full

Waitlist backfill, reminders and reschedules, and deposits to hold a slot.

Brings patients back

Six-month recalls and lapsed-patient win-back run across the whole group.

The maths

What missed calls cost a dental practice.

A typical US general dental practice, worked out in the open. Cited figures link to their source, and every assumption says so.

3,000Calls to the practice a year(assumption)
25%Calls that go unanswered(assumption)
30%Of those, new patients(assumption)
50%Who never book(assumption)
$887Average yearly dental spend per US patient1
Lost every year$99,700
Won back when Dayrun answers every call$49,800Assumes half of those new patients book once someone answers (assumption)

An estimate, not a promise. The $887 is average spending per person with a dental visit across all US patients in 2021, not a practice's own figures. No independent US study measures unanswered calls at dental practices, so the call volume, unanswered rate, new patient share, booking loss and the 50% are assumptions.

  1. 1. AHRQ, Medical Expenditure Panel Survey, Statistical Brief #555, 2021
Why Dayrun

Built to run inside your business.

Head office sets the rules

What the team may say and do is decided once. Each clinic changes only what it is allowed to.

One view of the group

Every location sits in one dashboard, from calls answered to recalls sent.

A person gets the hard ones

Complaints go to a person with the whole conversation. Dayrun never gives clinical advice.

Live in a week

Point your numbers at Dayrun, connect what you already run and meet the team.