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For front desk & reception

Full waiting room. Every line answered.

Reception is where the whole clinic meets. Dayrun takes the phones, reminders and recalls, so your team can look after the patient in front of them.

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A receptionist talking with a patient across a clinic counter while the waiting room fills
Before and after

The same day, handled.

Without Dayrun

  • Three lines ring while a patient waits to pay
  • A cancellation leaves a gap nobody has time to fill
  • Recalls pile up for the end of the day
  • Reminders and reschedules eat every quiet moment

With Dayrun

  • Every call is answered and booked from the live calendar
  • Cancellations are backfilled from the waitlist
  • Six-month recalls go out without anyone chasing them
  • Reception looks after the person at the counter
The day

A Monday at reception

  1. A receptionist checking in a patient at the counter first thing in the morning
    8:02 am

    The doors open and the lines light up

    Ivy answers the clinic line and books callers from the live calendar. Your team checks in the first patients without putting anyone on hold.

  2. A receptionist chatting with an older patient at the counter
    9:30 am

    A patient cancels this afternoon

    Ari offers the slot to the waitlist and sends the reminder to whoever takes it. The afternoon stays full and nobody at the desk makes a call.

    9:32
    PParkview Dentalonline
    1. Today
    Message
  3. A receptionist handing a patient their card back at a busy counter
    12:45 pm

    An upset patient rings during the lunch rush

    Nora listens, takes the complaint and passes it to the practice manager with the whole conversation. She never gives clinical advice.

  4. A receptionist tidying the front desk at the end of the day
    4:40 pm

    The recall list is still waiting

    Rosa sends today's six-month recalls and reaches out to patients who have lapsed. Reception closes the day on time.

How Dayrun helps

Three jobs, done every time.

Takes the phones

Answers the clinic line and books from the live calendar while your team is with a patient.

Keeps the diary full

Reminders, reschedules and waitlist backfill, without a call from the desk.

Runs the recalls

Six-month recalls go out and lapsed patients are won back.

The maths

What missed calls cost a dental practice.

A typical US general dental practice, worked out in the open. Cited figures link to their source, and every assumption says so.

3,000Calls to the practice a year(assumption)
25%Calls that go unanswered(assumption)
30%Of those, new patients(assumption)
50%Who never book(assumption)
$887Average yearly dental spend per US patient1
Lost every year$99,700
Won back when Dayrun answers every call$49,800Assumes half of those new patients book once someone answers (assumption)

An estimate, not a promise. The $887 is average spending per person with a dental visit across all US patients in 2021, not a practice's own figures. No independent US study measures unanswered calls at dental practices, so the call volume, unanswered rate, new patient share, booking loss and the 50% are assumptions.

  1. 1. AHRQ, Medical Expenditure Panel Survey, Statistical Brief #555, 2021
Why Dayrun

Built to run inside your business.

Reception stays in charge

Dayrun helps your front desk. It doesn't replace it. The people at the counter still run the room.

Never clinical advice

Anything clinical goes to your team with the whole conversation attached.

Your systems stay put

Your practice management, patient files and roster keep running. Dayrun works inside them.

Live in a week

Point your number at Dayrun, connect what you already run and meet the team.

Works with

The systems you already run.

DeputyWhatsApp BusinessTwilioLiveKitInstagram & MessengerEmailSharePointMicrosoft 365Website crawlStripe ConnectWebhooks & APIGoogle reviews
See all 117 integrations
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More of what Dayrun runs.

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