Customer records (CRM)

Knows every caller. Keeps your CRM current.

Dayrun recognises each customer, keeps the whole conversation history and writes notes back to the CRM you already run.

An account lead smiling on a phone call in a bright creative studio
Before and after

The same day, handled.

Without Dayrun

  • Every caller explains who they are again
  • Call notes live in someone's notebook
  • Past conversations are spread across inboxes
  • The CRM is only as current as the last person who updated it

With Dayrun

  • Callers are recognised before the first question
  • A summary of every call lands on the customer record
  • Calls, messages and DMs sit in one history per customer
  • New contacts and notes go straight into HubSpot
The day

A day on the record

  1. A cafe owner smiling on a phone call behind her counter
    9:05 am

    A past client calls

    Iris looks them up in HubSpot before answering, with past deals and notes. The client never starts from scratch.

  2. A shop owner in an empty fit out typing a message on his phone
    11:20 am

    Someone new gets in touch

    Iris qualifies the enquiry, books the call and adds a new contact to HubSpot with a note on what they need.

    11:23
    HHarbour Lane Studioonline
    1. Today
    Message
  3. A studio founder leafing through a portfolio of past work
    2:00 pm

    A quiet client is due a check in

    Leo reads the last project and the last conversation, then re-opens the client with a note that fits.

  4. An account lead reading his phone on the way to a meeting table
    4:40 pm

    A question needs a person

    Nora hands a scope question to the account lead. The record and every past conversation come with it.

How Dayrun helps

Three jobs, done every time.

Recognises every caller

The customer is looked up in your CRM before the conversation starts.

Keeps the whole history

Every call, message and DM, with summaries and notes, in one thread per customer.

Writes back to your CRM

New contacts, notes and call summaries go into HubSpot, Square or your salon POS.

Why Dayrun

Built to run inside your business.

Your CRM stays the record

Dayrun reads it and keeps it current. Nothing moves out.

Nothing to re-type

Summaries are written once, where the team already looks.

Every call on record

Recorded and transcribed, so you can check what was said.

Held in Sydney

Customer data sits in Sydney and is never used to train models.