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For gyms & studios

Every class full. Every trial followed up.

Members message at 5 am and 9 pm, not when the front desk is staffed. Dayrun answers, fills classes from the waitlist and follows up every trial, so trainers stay on the floor.

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A busy group fitness class in a bright studio early in the morning
Before and after

The same day, handled.

Without Dayrun

  • Class questions sit unanswered until the desk opens
  • A dropout leaves a spot empty in a full class
  • Trials end and nobody follows up
  • Cancellations land on whoever is at the desk

With Dayrun

  • Every trial, tour and class question gets an answer
  • Spots go to the waitlist the moment they open
  • Every trial member hears from you before it ends
  • Cancellations and billing disputes are handled with care
The day

A Monday with Dayrun

  1. A member checking her phone in the car park before an early class
    5:40 am

    The 6 am class is full and someone drops out

    Ari gives the spot to the next member on the waitlist and confirms their booking. The class starts full.

  2. A young man on his lunch break reading a message on a park bench
    12:20 pm

    A lunchtime message asks about a trial

    Nina answers the class questions, books a trial and sets up a tour. The trainer on the floor keeps coaching.

    12:21
    RRidgeline Fitnessonline
    1. Today
    Message
  3. A trial member stretching after a session, smiling at her phone
    4:00 pm

    A trial is about to end

    Leo checks in with the trial member, answers what is holding them back and helps them join. Nobody slips through between visits.

    4:02
    RRidgeline Fitnessonline
    1. Today
    Message
  4. A trainer turning off the lights in the empty gym at night
    8:45 pm

    A member asks to cancel

    Nora takes the cancellation and hears the reason. Leo makes the churn save first, and a billing dispute is sorted without the desk chasing it.

How Dayrun helps

Three jobs, done every time.

Answers every question

Trials, tours and class questions, on WhatsApp, SMS, app and web.

Keeps classes full

Class bookings and waitlists. A dropout's spot goes to the next member.

Keeps members

Trials are followed up and members thinking of leaving hear from you first.

The maths

What missed enquiries cost a gym.

A typical US boutique gym, worked out in the open. Cited figures link to their source, and every assumption says so.

720New enquiries a year, by call, text and message(assumption)
25%Missed or answered too late(assumption)
7%Enquiries that become members1
$65Average US monthly membership dues2
12Months each new member stays(assumption)
Lost every year$9,800
Won back when Dayrun answers every call$4,900Assumes half of those members are won back once every enquiry is answered (assumption)

An estimate, not a promise. The $65 is the average across all US fitness facilities, so boutique dues are likely higher and the figure errs low. The 7% is vendor data without a published sample size. Enquiry volume, the miss rate, months of membership and the 50% are assumptions.

  1. 1. Club OS (gym software vendor), member conversion by channel, 2025
  2. 2. Health & Fitness Association, US Health & Fitness Consumer Report, 2024
Why Dayrun

Built to run inside your business.

Your systems stay put

Your gym management, member files and direct debit keep running. Dayrun works inside them.

Head office sets the rules

What the staff may say and do is decided once. Each club changes only what it is allowed to.

A person gets the hard ones

Billing disputes and anything unusual go to the manager with the whole conversation attached.

Live in a week

Connect what you already run, open your channels and meet the team.

Works with

The systems you already run.

DeputyWhatsApp BusinessTwilioLiveKitInstagram & MessengerEmailSharePointMicrosoft 365Website crawlStripe ConnectWebhooks & APIGoogle reviews
See all 117 integrations
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