Insights

Every call counted. Every salon compared.

Calls answered, bookings made, revenue booked and conversations handed to a person. Per salon and across the group.

A salon owner thinking at a laptop while the busy salon floor carries on behind her
Before and after

The same day, handled.

Without Dayrun

  • Nobody knows how many calls rang out
  • Each salon reports its own way, if at all
  • The busy hours are a guess
  • A long wait only shows up in a bad review

With Dayrun

  • Every call is counted, answered or missed
  • Every salon is measured the same way
  • Calls by hour show when the phone rings most
  • Wait time and walk-aways are tracked per salon
The day

A Saturday in the numbers

  1. A salon owner with a coffee glancing at a tablet at home
    7:30 am

    The owner checks the night before

    Sophie answered the after hours calls. Home shows calls answered, bookings made and what needs the owner today.

  2. A client outside a busy salon reading her phone
    11:10 am

    One salon's wait climbs

    Ava offers waiting clients a nearby salon with a shorter queue. Wait time and walk-aways are tracked at both.

    11:12
    LLaneway Haironline
    1. Today
    Message
  3. A salon owner taking a call in a quiet back room
    2:20 pm

    A complaint goes to a person

    Nora hands it to the owner with the whole conversation. Handoffs are counted per salon, so none go unseen.

  4. A salon owner reviewing the day on a laptop in her empty salon
    6:30 pm

    The group sees one picture

    Every salon side by side, from calls answered to revenue booked. Leo's win-backs show up in repeat visits.

How Dayrun helps

Three jobs, done every time.

Counts every conversation

Calls answered, bookings made, revenue booked and conversations handed to a person.

Per salon and group

Every location on its own, then the whole group side by side.

Measures what matters to you

Wait time, walk-aways and repeat visits for salons. Each trade has its own.

Why Dayrun

Built to run inside your business.

Straight from the work

Numbers come from the calls and messages themselves, not a form someone fills in.

The same measure everywhere

Every salon is counted the same way, so comparisons are fair.

Every number can be checked

Calls are recorded and transcribed, so you can see what sits behind a figure.

Your data stays yours

Held in Sydney and never used to train models.